Frequently Asked Questions
Fairfield City Council's Illuminate NYE event is a family-friendly event brought to you by Council that delivers a program jam-packed with festivities such as entertainment, food, amusement rides and games, culminating in a spectacular fireworks finale at 9:45pm.
What is the entry free?
Illuminate is a ticketed event. Tickets are $5 per person aged 12 months and older.
Where is the event held?
Fairfield Showground – 443 Smithfield Road, Prairiewood.
Who organises Illuminate NYE?
Illuminate is organised by Fairfield City Council and Fairfield Showground is the host venue.
What time does the event start?
Gates open from 5:00pm.
Entertainment and Activities
What entertainment will be on offer?
There will be music & dancing with DJ Hany, amusement rides, roving entertainment, special performances, balloon twisting, face painting and trivia.
What time are the fireworks?
Fireworks will commence from 9:45pm (weather dependent).
What should I bring?
Eski, picnic blanket, low fold-out chairs with bar legs are permitted. High chairs or four leg chairs will not be permitted as this causes damage to the grass on the oval.
Ensure you are fully prepared for all types of weather scenarios i.e. bring jackets, rain ponchos, hat and sunscreen.
Pack a roll on or pump pack insect repellent as Illuminate is an outdoor event. Aerosols are not allowed.
What items can’t I bring to the event?
All patrons entering the event site will be subject to a security bag check.
The following items are prohibited at Illuminate:
- Alcohol and illegal substances
- Personal BBQ’s, cooking equipment, gas cylinders, helium cylinders, or electrical appliances
- Umbrellas (please use ponchos or raincoats) or other shade structures
- Unsealed water bottles – sealed bottles may be permitted
- Glass of any kind
- Knives or weapons of any kind
- Party poppers, flares, fireworks or sparklers
- Animals or pets (excluding guide dogs and service animals)
- Professional recording or broadcast devices
- Drones
For further conditions, please refer to the Terms and Conditions of Entry
Are there ATMs on site?
Yes, there is an ATM available on site.
Can I bring my pet?
For the safety of pets, particularly when it comes to large crowds and loud noise from fireworks - animals (excluding assistance animals) are not permitted at Fairfield Showground.
Tips to keep your pets safe during fireworks:
- Keep your pets indoors
- Provide a safe place for them to hide
- Drown/mask out the noise
- Ensure their IDs and chips are up-to-date
- Keep them busy
Please look after your pets at home, as fireworks display will be from 9:45pm - 10:00pm.
For more information, visit the RSPCA NSW website for tips.
Is smoking allowed?
No person is permitted to smoke in the areas within the Fairfield Showground complex identified as “Smoke Free Zones”. Refer to signage for directions to designated smoking zone at Gate 1.
What happens if it rains?
The event will still go on in the event of wet weather. There is plenty of cover at Fairfield Showground.
If weather conditions become extreme and pose risk to attendees, the event may be cancelled.
Please check the Fairfield City Council Facebook page for the most up to date information and latest status.
Please do not contact Fairfield Showground.
Can I take photos / film on the night?
Photos can be taken for personal use. Professional photography (including the use of tripods for safety reasons) will not be permitted on the night without prior consent from Fairfield City Council’s Communications team.
Please email media@fairfieldcity.nsw.gov.au for any queries.
Food & Beverage
What food is available?
There will be a variety of food trucks with delicious food and drinks available and a special $5 sausage sizzle & water combo!
Can we bring our own food?
Yes, picnics are most welcomed. No personal BBQs, cooking equipment, gas cylinders, helium cylinders or electrical appliances are to be brought into Fairfield Showground.
Can I bring alcohol?
No. This is an alcohol-free event. Bag searches at entry will be conducted.
Parking
Where can I park?
There are over 600 free parking spots available at Fairfield Showground.
Alternatively, free parking is available in surrounding streets. Please adhere to traffic rules.
Accessible Parking
Accessible parking spaces are available, subject to availability.
A kiss and drop zone is available at the Showground entrance.
Please ensure that you display your Mobility Parking Scheme Permit on your dashboard.
Ticketing
What happens when tickets are sold out?
For safety reasons, people will be refused entry once the site reaches maximum capacity. If the event is sold out and you arrive without a ticket, it won't be possible for you to gain entry to the event. The event is strictly for ticketholders only.
How much are entry tickets?
Tickets are $5 per person aged 12 months and older
My child is under 12 months old. Do I need to purchase a ticket?
No. Your child does not require a ticket if they are under 12 months.
Can I get a refund?
Refunds can be requested and will be assessed on a case-by-case basis. Please email events@fairfieldcity.nsw.gov.au to request a refund.
Should your refund request be approved, please allow up to 14 days for the refund to take place.
Should your refund be declined, the full ticketing price of $5 will be absorbed as an administrational fee per ticket.
Refunds requested in the weeks leading up to the event will be processed in the new year.
In the instance the event is cancelled and cannot be rescheduled, a full refund of $5.00 will be issued per ticket via ticket provider.
Can I purchase tickets on the day?
Tickets will be available until sold out or subject to event requirement. If not sold out, tickets can be purchased through our website.
I haven’t received my booking confirmation email or I can't locate my ticket
To locate your lost ticket, please visit the Trybooking website at Resend Tickets | TryBooking Australia and enter in your email.
I can't find my transaction details for my credit card statement
To locate your transaction, please visit the Trybooking website and enter in your details.
I’m having trouble printing my ticket. What can I do?
Ensure that the correct printer has been selected when you are taken to the print page pop up. Alternatively, please save as PDF onto your desktop, open the PDF and try printing again.
Tickets can also be presented on your smart phone, tablet or iPad upon entry. Make sure the backlight on your phone is set nice and bright. Scanners work much better with a bright screen and it will save you time at the venue entrance from changing it if your ticket won't scan.
I have a question about my tickets that isn't answered here.
Please visit the ticketing website for more information.
I have a question that isn’t answered here. Who should I contact?
Email to the Major Events Team at events@fairfieldcity.nsw.gov.au or call (02) 9725 0126.
Stallholders and Performers
I would like to be a stallholder for the event. What do I need to do?
Our stallholder list is currently full. If you would like to be added to our stallholder database to receive information about future events, please send an email with your details to events@fairfieldcity.nsw.gov.au.
I would like to perform at the event. What do I need to do?
Our entertainment program is currently full. However, we can add you to our entertainment database. Please send an email with your details to events@fairfieldcity.nsw.gov.au.